Dental Practice Operations Lead

Specialty Dental Brands; Sandy (UT); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid holidays

Paid time off

Job summary

Specialty Dental Brands is seeking an experienced Office Manager to oversee multiple dental locations, ensuring operations align with our mission and values. You will resolve insurance, billing, scheduling, and staff concerns while driving patient satisfaction and practice goals.

You will manage calendars across offices, supervise staff performance, coordinate training, and prepare regular performance reports for doctors.

Qualifications

• Must have strong leadership and communication skills.
• Experience managing dental office operations and scheduling.
• Familiarity with insurance, billing, and HR processes.
• Ability to supervise staff and coach for performance.

Responsibilities

• Ensure operations reflect practice mission and values; resolve insurance, financial, and scheduling issues daily.
• Maximize resources to achieve patient satisfaction and goals; maintain daily schedules.
• Maintain master calendar across locations; adjust for emergencies and on-call rotations.
• Monitor staff workload; enforce accountability and daily performance.
• Lead staff, address policy issues, and mentor as role model.
• Coordinate staff training with Clinical Supervisor.
• Prepare daily/weekly practice performance reports for doctors.
• Oversee OSHA compliance and staff training.

Skills

Leadership

Communication

Organization

Customer service

Staff coaching

Problem solving

Education

Associate degree

Bachelor’s degree

CPR Certification

Tools

Practice management software

Job description

Specialty Dental Brands is seeking an experienced Office Manager to oversee multiple dental locations, ensuring operations align with our mission and values. You will resolve insurance, billing, scheduling, and staff concerns while driving patient satisfaction and practice goals.

You will manage calendars across offices, supervise staff performance, coordinate training, and prepare regular performance reports for doctors.