Dental Practice Operations Manager

Jobvite, Inc.; Tampa, Northern (FL, KY); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Jobvite, Inc. is seeking an Office Manager to lead and coordinate dental office operations across locations. You will manage the office team, handle insurance and payroll processes, and ensure smooth daily performance through strong communication and leadership.

Responsibilities include training staff, coordinating front/back office activities, maintaining schedules, and meeting monthly performance goals while ensuring patient service excellence and regulatory compliance.

Qualifications

• Associate's degree in business or equivalent required.
• Strong front/back office healthcare operation knowledge.
• Excellent communication and time management skills.
• Prior management experience preferred.
• Understanding of dental terminology.
• Proficient with Microsoft Office and dental software.

Responsibilities

• Hire, train and manage performance of office team members.
• Be the expert on insurance claims, cash management, office software, and verification.
• Explain treatment plans and payment options to patients.
• Review and train on Accounts Receivables (collection percentage).
• Ensure daily deposits are completed on time with accuracy and petty cash control.
• Travel between offices to provide coverage when needed.
• Train on patient financing/credit with the team.
• Maintain effective customer service via phone and in person.
• Organize staff to maintain productive office schedules.
• Meet monthly performance goals as outlined by Regional Management.
• Maintain clear communication between front and back and back office.
• Address patient/provider complaints in a timely and professional manner.
• Review and approve payroll for the office.
• Oversee supplies and inventory to ensure cost-effectiveness.
• Support staff retention and patient retention efforts.
• Ensure OSHA training compliance and safety protocols.

Skills

Effective communication

Leadership

Time management

Customer service

Office coordination

Education

Associate's Degree in business

Tools

Microsoft Office

Dental office software

EagleSoft

Job description

Jobvite, Inc. is seeking an Office Manager to lead and coordinate dental office operations across locations. You will manage the office team, handle insurance and payroll processes, and ensure smooth daily performance through strong communication and leadership.

Responsibilities include training staff, coordinating front/back office activities, maintaining schedules, and meeting monthly performance goals while ensuring patient service excellence and regulatory compliance.