Dental Office Lead: Patient-Centric Operations & Growth

Smile Brands Inc.; Austin, Northern (TX, KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Telemedicine

Flex spending accounts

Life insurance

Disability insurance

Employee discount programs

Pet insurance

401k plan

Job summary

Smile Brands Inc. is seeking a Dental Office Manager to lead the day-to-day operations of our dental practice and deliver an exceptional patient experience.

You’ll partner with the dentist and clinical team to align goals, patient care, and practice growth while fostering a positive, productive environment. You’ll coach and develop the office team, oversee scheduling, monitor production and collections, manage expenses and supplies, and help recruit and onboard staff.

Qualifications

• We’re looking for a leader who is people-focused, accountable and motivated by results. You know how to create a great patient experience, bring a team together and keep a busy dental practice moving forward.
• If you’re ready to take the next step in your dental leadership career, we’d love to meet you.

Responsibilities

• Lead the day-to-day operations of the dental practice, ensuring the office runs efficiently and delivers an exceptional patient experience.
• Partner with the dentist and clinical team to support practice goals, patient care and overall practice growth.
• Lead, coach and develop the office team, creating a culture of collaboration, accountability and engagement.
• Oversee patient scheduling and help ensure the practice is operating at its full potential.
• Monitor practice performance, including production, collections and accounts receivable, and identify opportunities for improvement.
• Manage office expenses, supplies and operational resources.
• Support recruiting, onboarding, training and retention of team members.
• Help create a welcoming environment for patients and ensure concerns are addressed quickly and professionally.
• Ensure the practice follows company policies, regulatory requirements and applicable dental compliance standards.
• Monitor equipment and facility needs and coordinate maintenance when necessary.
• Recognize opportunities to improve the patient and team experience and turn ideas into action.

Skills

Dental office management

Team leadership

Communication

Patient focus

Decision making

Organization

Metrics awareness

Job description

Smile Brands Inc. is seeking a Dental Office Manager to lead the day-to-day operations of our dental practice and deliver an exceptional patient experience.

You’ll partner with the dentist and clinical team to align goals, patient care, and practice growth while fostering a positive, productive environment. You’ll coach and develop the office team, oversee scheduling, monitor production and collections, manage expenses and supplies, and help recruit and onboard staff.