Dental Practice Operations & Growth Lead

Sonrava Health; Oceanside (CA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. in Oceanside, CA seeks an experienced Office/Practice Manager to optimize patient experience, billing, and staff coordination.

You will drive local marketing, analyze financial results, and ensure regulatory compliance while coordinating with providers and staff. The role requires strong leadership, communication, and customer service to deliver exceptional care.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional experience.
• Proven leadership abilities, relationship-building skills and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing concerns and education of treatment options, verification of insurance, and payment collection.
• Review business results, profit and loss management, and create plans to improve performance.
• Collaborate with providers and office staff to ensure priorities and tasks are communicated regularly.
• Lead strategic local marketing initiatives to drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations; travel as needed for training and to perform duties.

Skills

Leadership

Customer service

Communication

Multi-tasking

Organizational skills

Dental experience

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Western Dental Services, Inc. in Oceanside, CA seeks an experienced Office/Practice Manager to optimize patient experience, billing, and staff coordination.

You will drive local marketing, analyze financial results, and ensure regulatory compliance while coordinating with providers and staff. The role requires strong leadership, communication, and customer service to deliver exceptional care.