Dental Office Manager - Lead Patient Experience & Growth

Sonrava; Garland (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff, fostering an outstanding patient experience.

You will oversee patient flow, billing, insurance verification, and compliance, travel for training as needed, and drive local marketing to grow the practice.

Strong leadership, communication, and organizational skills are essential, with a minimum high school diploma and dental experience preferred.

Qualifications

• 2+ years of leadership/management experience; dental experience preferred.
• Strong communication and customer service skills to deliver an exceptional patient experience.
• Proven leadership abilities, relationship building and team motivation.
• Excellent multi-tasking and organizational skills.

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment.
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance.
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly.
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth.
• Ensure compliance with health and safety regulations.
• Travel as needed for training and to perform job functions.

Skills

Leadership

Communication

Customer service

Organizational skills

Education

High school diploma

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead day-to-day operations and support doctors and staff, fostering an outstanding patient experience.

You will oversee patient flow, billing, insurance verification, and compliance, travel for training as needed, and drive local marketing to grow the practice.

Strong leadership, communication, and organizational skills are essential, with a minimum high school diploma and dental experience preferred.