Dental Practice Manager - NKDC

Dental Associates Group; Newport (KY); Sur place; USD 50 000 - 70 000; Plein temps

Résumé du poste

Northern Kentucky Dental Care seeks an experienced Dental Practice Manager to lead daily operations, ensure exemplary patient care, and guide a collaborative team in a fast-paced environment.

The ideal candidate will oversee scheduling, billing, and insurance processes while driving practice growth, improving patient retention, and maintaining HIPAA/OSHA compliance. A proven leadership track record is essential.

Qualifications

• Previous experience in dental practice management or a similar leadership role.
• Strong understanding of dental office operations, insurance processes, and patient scheduling.
• Excellent leadership, organizational, and problem-solving skills.
• Strong verbal and written communication abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Proficiency with dental practice management software and general computer applications.
• Ability to maintain professionalism and confidentiality.

Responsabilités

• Oversee daily practice operations to ensure efficiency, productivity, and exceptional patient care.
• Lead, mentor, and support team members while fostering a positive and collaborative work environment.
• Manage employee scheduling, attendance, and overall team performance.
• Monitor practice performance, including production, collections, scheduling efficiency, and financial goals.
• Develop and implement strategies to increase patient retention, treatment acceptance, and practice profitability.
• Oversee patient scheduling, insurance verification, billing, and collections processes.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain compliance with HIPAA, OSHA, and applicable dental industry regulations.
• Collaborate with dentists and leadership to establish and achieve practice goals.
• Identify opportunities for operational improvements and implement effective solutions.

Connaissances

Dental practice management

Leadership

Scheduling

Communication

Multi-tasking

Confidentiality

Outils

Practice management software

Description du poste

About The Position

Company: Northern Kentucky Dental Care
Job Type: Full-Time
Salary: $50,000–$70,000 per year

Northern Kentucky Dental Care is seeking an experienced, motivated, and highly organized Dental Practice Manager to lead the daily operations of our practice. The ideal candidate is a natural leader with excellent communication skills, strong business acumen, and a passion for creating an exceptional experience for both patients and team members.

This position is ideal for someone who thrives in a fast-paced environment, takes initiative, and is committed to helping a dental practice grow and succeed.

Key Responsibilities

• Oversee daily practice operations to ensure efficiency, productivity, and exceptional patient care.
• Lead, mentor, and support team members while fostering a positive and collaborative work environment.
• Manage employee scheduling, attendance, and overall team performance.
• Monitor practice performance, including production, collections, scheduling efficiency, and financial goals.
• Develop and implement strategies to increase patient retention, treatment acceptance, and practice profitability.
• Oversee patient scheduling, insurance verification, billing, and collections processes.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain compliance with HIPAA, OSHA, and applicable dental industry regulations.
• Collaborate with dentists and leadership to establish and achieve practice goals.
• Identify opportunities for operational improvements and implement effective solutions.

Qualifications

Required:

• Previous experience in dental practice management or a similar leadership role within a dental office.
• Strong understanding of dental office operations, insurance processes, and patient scheduling.
• Excellent leadership, organizational, and problem-solving skills.
• Strong verbal and written communication abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Proficiency with dental practice management software and general computer applications.
• Ability to maintain professionalism and confidentiality.

Preferred

• Experience managing practice financial performance, including production, collections, and overhead.
• Familiarity with dental insurance billing, claims, and treatment coordination.
• Demonstrated success in team development, patient satisfaction, and practice growth.
• Experience implementing operational improvements and achieving performance goals.

  What We’re Looking For

  • Accountable: Takes ownership of responsibilities and follows through on commitments.
  • Proactive: Anticipates challenges and develops solutions before problems arise.
  • Organized: Effectively manages competing priorities in a busy practice.
  • People-Oriented: Builds strong relationships with patients, providers, and team members.
  • Results-Driven: Understands practice goals and is motivated to achieve measurable results.
  • Adaptable: Maintains a positive attitude and thrives in a changing environment.

  Compensation

  • Annual Salary: $50,000–$70,000, based on experience and qualifications.
  • Schedule: Full-Time.