Dental Practice Manager - NKDC

Dental-Associates-Group; Highland Heights (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Northern Kentucky Dental Care in Highland Heights, KY is seeking an experienced Dental Practice Manager to lead daily operations with a clear focus on patient care and team performance. The ideal candidate combines strong leadership with solid knowledge of dental office workflows, insurance processes, scheduling, and HIPAA/OSHA compliance to ensure operational excellence and outstanding patient experiences.

This full-time role offers a competitive salary and room to drive practice growth.

Qualifications

• Previous experience in dental practice management or a similar leadership role within a dental office.
• Strong understanding of dental office operations, insurance processes, and patient scheduling.
• Excellent leadership, organizational, and problem-solving skills.
• Strong verbal and written communication abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.

Responsibilities

• Oversee daily practice operations to ensure efficiency, productivity, and exceptional patient care.
• Lead, mentor, and support team members while fostering a positive and collaborative work environment.
• Manage employee scheduling, attendance, and overall team performance.
• Monitor practice performance, including production, collections, scheduling efficiency, and financial goals.
• Develop and implement strategies to increase patient retention, treatment acceptance, and practice profitability.
• Oversee patient scheduling, insurance verification, billing, and collections processes.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain compliance with HIPAA, OSHA, and applicable dental industry regulations.
• Collaborate with dentists and leadership to establish and achieve practice goals.
• Identify opportunities for operational improvements and implement effective solutions.

Skills

Leadership

Dental practice management

Insurance processes

Scheduling

Communication

Confidentiality

Problem-solving

Multitasking

Job description

Company: Northern Kentucky Dental Care Job Type: Full-Time Salary: $50,000–$70,000 per year

About the Position

Northern Kentucky Dental Care is seeking an experienced, motivated, and highly organized Dental Practice Manager to lead the daily operations of our practice. The ideal candidate is a natural leader with excellent communication skills, strong business acumen, and a passion for creating an exceptional experience for both patients and team members.

This position is ideal for someone who thrives in a fast-paced environment, takes initiative, and is committed to helping a dental practice grow and succeed.

Key Responsibilities

• Oversee daily practice operations to ensure efficiency, productivity, and exceptional patient care.
• Lead, mentor, and support team members while fostering a positive and collaborative work environment.
• Manage employee scheduling, attendance, and overall team performance.
• Monitor practice performance, including production, collections, scheduling efficiency, and financial goals.
• Develop and implement strategies to increase patient retention, treatment acceptance, and practice profitability.
• Oversee patient scheduling, insurance verification, billing, and collections processes.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain compliance with HIPAA, OSHA, and applicable dental industry regulations.
• Collaborate with dentists and leadership to establish and achieve practice goals.
• Identify opportunities for operational improvements and implement effective solutions.

Qualifications

Required

• Previous experience in dental practice management or a similar leadership role within a dental office.
• Strong understanding of dental office operations, insurance processes, and patient scheduling.
• Excellent leadership, organizational, and problem-solving skills.
• Strong verbal and written communication abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Proficiency with dental practice management software and general computer applications.
• Ability to maintain professionalism and confidentiality.

Preferred

• Experience managing practice financial performance, including production, collections, and overhead.
• Familiarity with dental insurance billing, claims, and treatment coordination.
• Demonstrated success in team development, patient satisfaction, and practice growth.
• Experience implementing operational improvements and achieving performance goals.

What We're Looking For

At Northern Kentucky Dental Care, we are looking for a leader who is:

• Accountable: Takes ownership of responsibilities and follows through on commitments.
• Proactive: Anticipates challenges and develops solutions before problems arise.
• Organized: Effectively manages competing priorities in a busy practice.
• People-Oriented: Builds strong relationships with patients, providers, and team members.
• Results-Driven: Understands practice goals and is motivated to achieve measurable results.
• Adaptable: Maintains a positive attitude and thrives in a changing environment.

Compensation

• Annual Salary: $50,000–$70,000, based on experience and qualifications.
• Schedule: Full-Time.