Dental Practice Manager: Lead Growth & Patient Experience

Dental-Associates-Group; Highland Heights (KY); Vor Ort; USD 50.000 - 70.000; Vollzeit

Zusammenfassung

Northern Kentucky Dental Care in Highland Heights, KY is seeking an experienced Dental Practice Manager to lead daily operations with a clear focus on patient care and team performance. The ideal candidate combines strong leadership with solid knowledge of dental office workflows, insurance processes, scheduling, and HIPAA/OSHA compliance to ensure operational excellence and outstanding patient experiences.

This full-time role offers a competitive salary and room to drive practice growth.

Qualifikationen

• Previous experience in dental practice management or a similar leadership role within a dental office.
• Strong understanding of dental office operations, insurance processes, and patient scheduling.
• Excellent leadership, organizational, and problem-solving skills.
• Strong verbal and written communication abilities.
• Ability to multitask, prioritize responsibilities, and meet deadlines.

Aufgaben

• Oversee daily practice operations to ensure efficiency, productivity, and exceptional patient care.
• Lead, mentor, and support team members while fostering a positive and collaborative work environment.
• Manage employee scheduling, attendance, and overall team performance.
• Monitor practice performance, including production, collections, scheduling efficiency, and financial goals.
• Develop and implement strategies to increase patient retention, treatment acceptance, and practice profitability.
• Oversee patient scheduling, insurance verification, billing, and collections processes.
• Address patient concerns professionally and ensure a positive patient experience.
• Maintain compliance with HIPAA, OSHA, and applicable dental industry regulations.
• Collaborate with dentists and leadership to establish and achieve practice goals.
• Identify opportunities for operational improvements and implement effective solutions.

Kenntnisse

Leadership

Dental practice management

Insurance processes

Scheduling

Communication

Confidentiality

Problem-solving

Multitasking

Jobbeschreibung

Northern Kentucky Dental Care in Highland Heights, KY is seeking an experienced Dental Practice Manager to lead daily operations with a clear focus on patient care and team performance. The ideal candidate combines strong leadership with solid knowledge of dental office workflows, insurance processes, scheduling, and HIPAA/OSHA compliance to ensure operational excellence and outstanding patient experiences.

This full-time role offers a competitive salary and room to drive practice growth.