Dental Practice Business Manager

MICHELLE TO DDS INC; Los Angeles (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

MICHELLE TO DDS INC. in Los Angeles, CA seeks a Practice Administrator to oversee daily operations in a dental office. You will lead front-desk staff, coordinate patient scheduling, and manage billing and compliance with OSHA and HIPAA policies.

The role blends administration, HR, finance, and marketing to support the dentist and business goals, requiring strong leadership and organizational skills and a patient-focused approach.

Qualifications

• Requires strong leadership and organizational skills.
• Experience coordinating HR, finance, and front-desk operations is beneficial.

Responsibilities

• Oversee daily operations and staff management to ensure smooth practice flow.
• Manage finances including billing, payroll, budgeting and insurance processes.

Skills

Leadership

Organizational skills

HR management

Finance management

Customer service

Job description

Job Description Oversees daily operations, managing staff (hiring, scheduling, training), finances (billing, payroll, budgeting, insurance), patient relations (scheduling, complaints, communication), and compliance (OSHA, HIPAA) to ensure smooth practice flow, efficiency, and positive patient experiences.Their duties blend administration, HR, finance, and marketing to support the dentist and business goals, requiring strong leadership and organizational skills.

Key Responsibilities

• Financial Oversight: Managing billing, insurance claims, collections, payroll, budgeting, and financial reporting.
• Patient Relations: Handling appointments, explaining treatment plans, addressing concerns, and ensuring satisfaction.
• Operations & Compliance: Overseeing daily activities, managing inventory, ensuring adherence to regulations (OSHA, HIPAA), and implementing new systems.
• Marketing & Growth: Supporting marketing efforts and developing strategies for practice growth.
• Staff Management: Recruiting, hiring, training, scheduling, performance reviews, conflict resolution, and fostering a positive environment.

Core Duties in Practice

• Day-to-Day: Running the front desk, scheduling, managing patient flow, answering calls.
• Human Resources: Managing staff schedules, conducting interviews, training new hires, handling payroll.
• Financial Tasks: Processing claims, verifying insurance, collecting payments, managing budgets.
• Patient Communication: Explaining policies, resolving issues, presenting treatment plans.
• Administrative: Maintaining records, ordering supplies, updating software, ensuring regulatory compliance.