Dental Office Manager

Pearl Dental Care LLC; Village/Town of Mount Kisco (NY); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

PTO and holidays

Medical & dental insurance

401(k) with match

Job summary

Pearl Dental Care LLC is seeking an experienced Dental Office Manager to oversee daily operations of our Mount Kisco practice. You will lead front-desk and treatment coordination, ensuring smooth, patient-centered care while driving productivity and process improvements.

Ideal candidates will have front-desk dental experience, strong leadership, collaboration, and initiative to guide the team toward best-in-class service.

Qualifications

• Excellent leadership and communication abilities with a calm, respectful demeanor.
• Willingness to take ownership, act with urgency, and resolve issues with follow-through.

Responsibilities

• Ensure treatment plans are scheduled and follow-up calls are made monthly.
• Collect patient portions at scheduling and upon completion; assist with CareCredit/Wells Fargo financing.
• Batch all claims and reconcile with deposit slips at end of day.
• Oversee procedures and ensure correct providers are attached to daily procedures.
• Collaborate with Appointment Coordinator to manage recare and attrition lists.
• Foster a strong, team-oriented office culture.
• Run AR reports and work to reduce collections.

Skills

Leadership

Communication

Team management

Problem solving

Initiative

Education

High school diploma or equivalent

Experience in dental office administration

Tools

Dental software

Practice management software

Job description

Description

We are looking for an experienced and kind Dental Office manager to oversee the daily functions of our practice. You will be the one to ensure that our business is well-coordinated and productive by managing procedures and ensuring patients are properly taken care of. The ideal candidate must have front-desk dental experience and will function as the Treatment Coordinator primarily. In order to run our practice effectively, you should show up as a leader who is approachable, collaborative, a problem solver, and one who takes initiative.

Benefits include PTO, holiday pay, medical and dental insurance, and a 401(k) with match.

We love our patients, and we work hard to provide them with the best care.

Responsibilities

• Ensure your treatment plans are scheduled and make follow-up calls on a monthly basis.
• Collect patient portions at the time of scheduling and in full by the completion of their treatment. Support patients with 3rd party financing applications when necessary (CareCredit and Wells Fargo).
• Batch all claims and the credit card terminal at the end of each day, ensuring that it correctly corresponds to the deposit slip.
• Oversee and ensure that all procedures are walked out correctly and that the correct providers are attached for all procedures daily.
• Work with the Appointment Coordinator to manage recare and attrition lists.
• Must work towards building a great team culture.
• Run AR reports regularly and reduce collections.
• Must be a team player.

Qualifications

• Excellent leadership abilities include having outstanding communication, being approachable, and being calm, clear, kind, and respectful.
• A willingness to take ownership, act with a sense of urgency, and resolve issues with follow-through and timeliness.
• Working closely with upper management to facilitate the necessary resources for managing an outstanding office.
• Motivate the team to elevate the dental office to the best in class.