Dental Office Manager

Dental Pros; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Dental Pros in Los Angeles seeks a collaborative and friendly Dental Office Manager to oversee patient care, staff scheduling, supplies, and cash flow. The role requires leadership, attention to detail, and a bachelor’s degree in human resources or business administration.

The manager will handle insurance processing, payroll management, budgeting, and customer service excellence while driving office efficiency and productivity.

Qualifications

• High School Diploma or GED required.
• Experience in a dental or medical setting preferred.
• Excellent customer service and communication skills.
• Strong leadership and problem-solving abilities.
• Highly organized with great attention to detail; understanding of billing and bookkeeping.

Responsibilities

• Manages all aspects of the dental office, including patient care and finance.
• Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
• Processes insurance claims and payments per policy; handles refunds and past-due accounts as needed.
• Oversees payroll management, employee relations, performance appraisals, terminations, and leadership development.
• Develops business plans to optimize utilization of facilities and resources.
• Maintains office supplies and budgeting; hires and trains new employees.

Skills

Leadership

Customer service

Problem solving

Organizational skills

Education

High School Diploma or GED

Job description

Overview

We are looking for someone who is collaborative and friendly to become our dental office manager. As a part of our team, you will maintain staff schedules, supplies, resources, customer service control, and cash flow. Following up with patients, providing leadership, and motivating the team should naturally come to you. Our ideal candidate has excellent interpersonal skills and attention to detail and holds a bachelor’s degree in human resources or business administration.

Dental Office Manager Duties & Responsibilities

• Manages all aspects of the dental office, including patient care and finance.
• Receives patients, schedules appointments, maintains provider schedule, and assists with treatments as needed.
• Processes insurance claims and payments by company policy or procedures. This includes scheduling refunds to collect past‑due accounts, assigning balance status codes, reviewing collections, and resolving disputed charges.
• Oversees the administrative aspects of running a dental office, including payroll management (benefit eligibility for all employees), employee relations issues, performance appraisals and terminations, and leadership development programs.
• Develops business plans to optimize the utilization of facilities resources.
• Maintain and monitor office supplies.
• Book and schedule patients and staff schedules.
• Coordinate office practices on a day‑to‑day basis.
• Increase productivity and efficiency.
• Maintain billing systems and cash control.
• Hire and train new employees.
• Create an adequate office budget and implement it.
• Make sure employees produce outstanding customer service.

Dental Office Manager Requirements

• High School Diploma or GED.
• Previous work experience.
• Great leadership skills and problem‑solving skills.
• Excellent customer service.
• Experience in a dental or medical setting, excellent organizational skills, and attention to detail.
• Understanding of billing and bookkeeping.
• Highly organized with great attention to detail.