Dental Patient Financial Advocate

Pds Health; Phoenix (AZ); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time off

Job summary

PDS Health is seeking a Healthcare Coordinator to partner with dentists to secure patient commitment for treatment and educate patients on financial options. You will support consultative decision-making, maintain PPE and drive productive schedules with a focus on the Perfect Patient Experience.

This role emphasizes financial acumen and patient advocacy across our clinics. The HC will coordinate with clinicians, master the PDS tools, and participate in team huddles to improve metrics, ensuring

Qualifications

• Knowledge of office practices, technology and patient insurances.
• Results oriented with goal setting and reliability.
• Patient advocate with empathy and ethics.
• Process-focused operator with data-driven mindset and organized approach.
• Financial acumen: understand profit drivers and local market.
• Influencer capable of creating win/win changes.
• Self-motivated and able to work independently or in a team.
• Capable of multi-tasking without reducing quality.
• Excellent interpersonal, oral and written communication.
• Ability to maintain confidential patient records.
• Highly organized and detail-oriented in a fast-paced environment.

Responsibilities

• Models company culture and values in daily operations.
• Gain financial commitment from patients to start recommended dentistry.
• Achieve proficiency in PDS system and assist patients in decisions.
• Execute HC handoff with clinicians on every exam.
• Explain available financial options to fit patient budget.
• Overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations.
• Ensure adherence to the Comprehensive Care Model and referrals.

Skills

Office skills

Patient insurance

Financial acumen

Communication

Multi-tasking

Team player

Data-driven

Professionalism

Education

High School Diploma or GED

Job description

PDS Health is seeking a Healthcare Coordinator to partner with dentists to secure patient commitment for treatment and educate patients on financial options. You will support consultative decision-making, maintain PPE and drive productive schedules with a focus on the Perfect Patient Experience.

This role emphasizes financial acumen and patient advocacy across our clinics. The HC will coordinate with clinicians, master the PDS tools, and participate in team huddles to improve metrics, ensuring