Dental Treatment Coordinator & Patient Advocate

PDS Health; Shrewsbury (MA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Tuition Reimbursement

401K

Volunteer time

Job summary

PDS Health is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure timely financial commitments. You will navigate insurance pre-authorizations, explain budgeting choices, and maintain a high standard of patient care.

Responsibilities include supporting clinicians, upholding PPE standards, and contributing to a collaborative, compliant office environment.

Qualifications

• Knowledge of dental financial options and patient financing processes.
• Ability to educate patients on treatment choices and overcome objections.
• Familiarity with PPE (Perfect Patient Experience) principles.
• Experience handling confidential patient information per policy.

Responsibilities

• Partner with dentists to secure financial commitment for treatment.
• Educate patients on treatment options and budgeting.
• Assist patients in choosing options that fit budgets.
• Facilitate pre-authorizations and insurance processes.
• Ensure adherence to company policies and regulatory requirements.

Skills

Financial options

Patient education

Objection handling

PPE knowledge

Communication

Multi-tasking

Confidentiality

Team collaboration

Education

High School Diploma or GED

Tools

PDS system

Job description

PDS Health is seeking a Healthcare Coordinator to partner with dentists, educate patients on treatment options, and secure timely financial commitments. You will navigate insurance pre-authorizations, explain budgeting choices, and maintain a high standard of patient care.

Responsibilities include supporting clinicians, upholding PPE standards, and contributing to a collaborative, compliant office environment.