Dental Healthcare Coordinator - Patient Finance Advocate

PDS Health; San Jacinto (CA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Tuition Reimbursement

401K

Job summary

PDS Health is seeking a Healthcare Coordinator to partner with dentists and educate patients on treatment options while driving case acceptance. You will help patients understand financial plans, overcome objections, and persistently maintain a PPE standard to create Patients for Life.

You will become proficient with the PDS systems, support scheduling, and participate in daily huddles and team meetings. Travel between offices may be required.

Qualifications

• High School Diploma or general education degree (GED).
• Travel might be required between offices.

Responsibilities

• Models company culture, values, standards, and best operational practices.
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.
• Achieve proficiency in PDS system and tools to assist patients in making the best possible decision.
• Executes the HC Handoff in partnership with each clinician on every exam patient.
• Subject Matter Expert on all available financial options to give patients choices to start dentistry that fits in their budget.
• Professionally overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients who need this prior to completing treatment.
• Ensure the office is exemplifying the Comprehensive Care Model within the offices as well as referrals outside the office.
• Active participant in daily morning huddles, monthly team meetings and any other meetings as required.
• Thorough understanding of business imperatives and how the role directly impacts metrics and results.
• Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework.
• Becomes knowledgeable on the Mouth Body Connection and supports clinical excellence through comprehensive patient care.
• Maintains an appropriate professional appearance and demeanor in accordance with company policies; addresses others professionally and respectfully always.
• Ensures Compliance with Company policies, as well as State, Federal and other regulatory bodies.
• Other duties and responsibilities as assigned

Skills

Office practices

Technology proficiency

Patient insurances

Results oriented

Patient advocate

Process oriented

Financial acumen

Influencer

Multi-tasking

Interpersonal skills

Confidentiality

Education

High School Diploma or GED

Job description

PDS Health is seeking a Healthcare Coordinator to partner with dentists and educate patients on treatment options while driving case acceptance. You will help patients understand financial plans, overcome objections, and persistently maintain a PPE standard to create Patients for Life.

You will become proficient with the PDS systems, support scheduling, and participate in daily huddles and team meetings. Travel between offices may be required.