Dental Healthcare Coordinator: Patient Financing

Pds Health; Portland (OR); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Tuition Reimbursement

Volunteer time off

Job summary

PDS Health is seeking a Healthcare Coordinator to partner with dentists and guide patients toward starting recommended treatment. You will explain financial options, educate patients, and overcome objections to secure case acceptance while maintaining a consultative, patient-centered approach.

The HC will help ensure a Perfect Patient Experience, support daily operations, and uphold Compliance with state and federal regulations in a fast-paced dental environment.

Qualifications

• Knowledge of office practices and patient insurances.
• Understand financial options to support case acceptance.
• Explain treatment choices and overcome objections.

Responsibilities

• Models company culture, values, standards, and best practices.
• Gain a financial commitment from the patient to start dentistry.
• Achieve proficiency in PDS system and tools and assist patients in decisions.
• Executes HC Handoff with clinicians on every exam patient.
• Be the subject matter expert on available financial options.
• Overcome objections to starting treatment.
• Obtain insurance pre-authorizations as needed.
• Ensure office exemplifies the Comprehensive Care Model.
• Participate in daily huddles and team meetings.
• Understand business imperatives and impact on metrics.
• Represent the PDS Brand effectively.
• Learn Mouth Body Connection to support clinical care.
• Maintain professional appearance and demeanor per policy.
• Ensure compliance with policies and regulations.
• Other duties as assigned.

Skills

Results Oriented

Patient Advocate

Multi-tasking

Interpersonal skills

Communication skills

Organized

Self-motivated

Team player

Education

High School Diploma or GED

Tools

PDS system

Job description

PDS Health is seeking a Healthcare Coordinator to partner with dentists and guide patients toward starting recommended treatment. You will explain financial options, educate patients, and overcome objections to secure case acceptance while maintaining a consultative, patient-centered approach.

The HC will help ensure a Perfect Patient Experience, support daily operations, and uphold Compliance with state and federal regulations in a fast-paced dental environment.