Dental Patient Experience & Scheduling Specialist

Accelerate Dental; McCall (ID); On-site; USD 36,000 - 48,000; Full time

Job summary

McCall Dental Care in McCall, Idaho is seeking a Patient Care & Scheduling Coordinator to manage the patient journey from phone calls through checkout, ensuring a welcoming and informed experience while keeping the schedule productive.

You will serve as the link between patients, front desk, scheduling, and clinical teams, handling appointments, recalls, and HIPAA paperwork with warm communication and keen organization.

Qualifications

• College degree highly preferred.
• Warm, friendly and genuinely enjoys helping people.
• Highly organized and detail-oriented.
• Excellent communicator.
• Comfortable managing multiple priorities in a busy environment.
• Proactive about following up and completing tasks.
• Committed to protecting patient privacy.

Responsibilities

• Answer phones and respond to patient appointment requests.
• Greet patients and provide a warm, welcoming experience.
• Check patients in and assist with checkout.
• Present and review new-patient paperwork and HIPAA information.
• Review and update patient medical history.
• Coordinate a smooth transition between the front office and clinical team.
• Maintain an efficient and productive schedule.
• Manage recall and appointment follow-ups.
• Coordinate patient records, images, and other information.

Skills

Warm demeanor

Communication skills

Organized

Detail-oriented

Multitasking

Phone & in-person

Education

College degree preferred

Job description

McCall Dental Care in McCall, Idaho is seeking a Patient Care & Scheduling Coordinator to manage the patient journey from phone calls through checkout, ensuring a welcoming and informed experience while keeping the schedule productive.

You will serve as the link between patients, front desk, scheduling, and clinical teams, handling appointments, recalls, and HIPAA paperwork with warm communication and keen organization.