Dental Patient Experience Coordinator

Juniper Services; Sparks (NV); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Champagne Pediatric Dentistry is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. The role emphasizes a welcoming environment, clear communication of treatment plans, insurance verification, and aligning admin and clinical teams for smooth patient experiences.

The coordinator serves as the frontline liaison, handling appointments, billing inquiries, and coordination with dentists while maintaining

Qualifications

• High school diploma or equivalent; associate degree or dental office training preferred.
• Experience in a dental or medical office setting strongly desired.
• Knowledge of dental terminology, procedures, and insurance processes.

Responsibilities

• Greet and assist patients in person, over the phone, and via email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental software.
• Review and explain treatment plans and financial options to patients.
• Verify insurance coverage and handle billing inquiries.
• Maintain HIPAA-compliant patient records and communicate with clinical staff.
• Follow up with patients regarding recalls and outstanding balances.

Skills

Patient relations

Scheduling

Treatment coordination

HIPAA compliance

Dental software

Microsoft Office

Communication

Organization

Multitasking

Education

High school diploma

Dental office training

Tools

Dental PM software

Microsoft Office Suite

Job description

Champagne Pediatric Dentistry is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, and treatment coordination in a busy practice. The role emphasizes a welcoming environment, clear communication of treatment plans, insurance verification, and aligning admin and clinical teams for smooth patient experiences.

The coordinator serves as the frontline liaison, handling appointments, billing inquiries, and coordination with dentists while maintaining