Dental Patient Care Coordinator: Scheduling & Care

Champagne Pediatric Dentistry; Sparks (NV); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Referral program

Job summary

Champagne Pediatric Dentistry in Sparks, NV is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, treatment coordination, and billing inquiries. You will ensure a welcoming environment, explain treatment plans, verify insurance, and maintain HIPAA-compliant records.

The role requires proficiency with dental practice management software, strong communication, and meticulous organization to support a smooth patient flow and teamwork in a busy clinic.

Qualifications

• Experience in dental or medical office environments is preferred.
• Knowledge of dental terminology, procedures and insurance processes.
• Proficiency with dental practice management software and Microsoft Office Suite.
• Excellent communication, organizational and multitasking skills.
• Ability to maintain patient confidentiality and deliver courteous service.

Responsibilities

• Greet and assist patients in person, over the phone, and via email with professionalism and empathy.
• Schedule, confirm, and manage patient appointments using dental practice management software.
• Coordinate patient flow to ensure timely and efficient service delivery.
• Review and explain treatment plans, procedures, and financial options to patients.
• Verify insurance coverage, process claims, and handle billing or payment inquiries.
• Maintain accurate and up-to-date patient records in compliance with HIPAA and office policies.
• Communicate with dental providers and clinical staff to ensure accurate information exchange.
• Follow up with patients regarding treatment plans, recalls, and outstanding balances.
• Manage patient correspondence, including reminders, follow-ups, and satisfaction surveys.
• Assist with front office administrative tasks such as filing, data entry, and inventory management.

Skills

Patient relations

Scheduling

Insurance verification

HIPAA compliance

Dental software

Microsoft Office

Education

High school diploma

Associate degree preferred

Tools

Dentrix

Open Dental

Job description

Champagne Pediatric Dentistry in Sparks, NV is seeking an experienced Dental Patient Care Coordinator to manage patient relations, scheduling, treatment coordination, and billing inquiries. You will ensure a welcoming environment, explain treatment plans, verify insurance, and maintain HIPAA-compliant records.

The role requires proficiency with dental practice management software, strong communication, and meticulous organization to support a smooth patient flow and teamwork in a busy clinic.