Dental Patient Coordinator

Crenshaw Professional Dental Center; Los Angeles (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(k)

Employee discount

Free parking

Life insurance

Paid time off

Job summary

Crenshaw Professional Dental Center is seeking a Front Office Patient Coordinator to welcome patients, manage scheduling, coordinate treatment plans with dentists, and educate patients on options and insurance coverage. The role also involves maintaining records and supporting billing processes.

Candidates should have dental front office experience, strong communication and organizational skills, and the ability to work well in a team. In-person work with competitive pay and benefits is offered.

Qualifications

• Dental office experience with 3 years is required.
• Proficiency with front desk operations and phone systems.
• Familiarity with dental terminology and procedures preferred.
• Proficiency in dental practice management software is expected (Dentrix/Softdent/Eaglesoft).
• Ability to handle confidential patient records in a HIPAA-compliant manner.

Responsibilities

• Greet and check-in patients, ensuring a welcoming experience.
• Schedule and confirm appointments for patients.
• Coordinate treatment plans with dentists and specialists.
• Educate patients on treatment options, financial responsibilities, and insurance coverage.
• Verify patient insurance information.
• Maintain accurate and up-to-date patient records.
• Assist with billing and collections.
• Provide administrative support to the dental office.

Skills

Front desk

Organizational skills

Communication skills

Attention to detail

Team player

Confidential records

Multitasking

Social media

Interpersonal skills

Tools

Dentrix

SoftDent

Eaglesoft

Job description

Job Description

Are you an excellent communicator with a passion for dentistry and customer care?

Front Office Patient Coordinator Responsibilities

• Greet and check-in patients, ensuring a positive and welcoming experience
• Schedule and confirm appointments for patients
• Coordinate treatment plans with dentists and specialists
• Educate patients on treatment options, financial responsibilities, and insurance coverage
• Verify patient insurance information
• Maintain accurate and up-to-date patient records
• Assist with billing and collections
• Provide administrative support to the dental office

Skills

• Proficiency in dental practice management software such as Dentrix, Softdent or Eaglesoft.
• Knowledge of dental terminology and dental procedures, optional treatments.
• Experience with front desk operations and phone systems
• Social Media skills
• Ability to handle dental records in a confidential manner
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Detail-oriented with a focus on accuracy
• Ability to work well in a team environment

Please note that this position does not require any ER-related skills.

This is an excellent opportunity for someone with dental front office experience who is looking to join a dynamic team. We offer competitive pay, benefits, and opportunities for career growth. If you have the necessary skills and are passionate about providing exceptional patient care, we would love to hear from you.

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Benefits

• 401(k)
• Employee discount
• Free parking
• Life insurance
• Paid time off

Schedule

• Monday to Friday
• Weekends as needed

Work Location: In person

Job Types: Full-time, Part-time

Pay: $22.00 - $26.00 per hour

Benefits

• 401(k)
• Employee discount
• Free parking
• Paid time off

Schedule

• Monday to Friday

Experience

• Dental office: 3 years (Required)

Ability to Commute

• Los Angeles, CA 90016 (Required)

Ability to Relocate

• Los Angeles, CA 90016: Relocate before starting work (Preferred)

Work Location: In person

Company Description

CPDC is a well established multi-specialty dental practice, located in the evolving Crenshaw community (Culver City adjacent), with in-house Oral Surgery and Orthodontic specialties. We've been in the Crenshaw community for over 40 years & have many loyal existing patients and we're growing with new ones! If you have experience working in an office providing exceptional care to PPO, HMO, Medical-Dental & private patients, and are eager to grow personally and professionally, then we're looking for you!