Bilingual Front Desk: Patient Concierge

Dental Dreams, LLC; Philadelphia (Philadelphia County); On-site; USD 15,000 - 16,000; Full time

Benefits offered by this job

Benefits

Vacation time

Job summary

Dental Dreams, LLC in Philadelphia, PA is hiring Receptionists to join our team. The role emphasizes friendly customer service, scheduling patient appointments, and verifying dental benefits in a fast-paced dental office.

You will answer phones, greet patients, collect co-pays, and assist with presenting treatment plans while maintaining a professional, clean office environment. We offer competitive pay, vacation time, benefits, and opportunities for career growth.

Qualifications

• Customer service experience required.

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Skills

Customer Service experience

Job description

Dental Dreams, LLC in Philadelphia, PA is hiring Receptionists to join our team. The role emphasizes friendly customer service, scheduling patient appointments, and verifying dental benefits in a fast-paced dental office.

You will answer phones, greet patients, collect co-pays, and assist with presenting treatment plans while maintaining a professional, clean office environment. We offer competitive pay, vacation time, benefits, and opportunities for career growth.