Dental Front Desk Specialist: Patient Scheduling & Care

Dental Dreams, LLC; Philadelphia (Philadelphia County); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Medical and Vision Insurance

Free dental treatment

PTO

401K

Job summary

Elite Dental (Dental Dreams) in Philadelphia, PA is seeking a Dental Receptionist to support daily front-desk operations. You will manage patient scheduling, communicate provider availability, collect payments, and explain insurance coverage to patients.

Responsibilities include maintaining patient charts, delivering exceptional customer service, and assisting with treatment plan explanations. Cross-training in oral radiology and dental assisting may be available to the right candidate.

Qualifications

• Customer service experience is required.
• Office administration or receptionist experience is preferred.
• Dental administration experience is preferred.

Responsibilities

• Day to Day Operations
• Manage patient scheduling for Dentists.
• Communicate with patients regarding provider availability.
• Collect patient payments, co-payments, and deductibles.
• Descriptively explain insurance coverage to all patients.
• Manage and maintain patient charts to effectively project future appointments to improve patient convenience.
• Provide engaging patient service to exemplify extraordinary customer service.
• Assist in explaining patient treatment plans.
• Will have the opportunity to gain firsthand experience of the dental healthcare business.
• Opportunity to become cross trained in the skills of oral radiology and dental assisting.

Skills

Customer service

Office administration

Dental administration

Job description

Elite Dental (Dental Dreams) in Philadelphia, PA is seeking a Dental Receptionist to support daily front-desk operations. You will manage patient scheduling, communicate provider availability, collect payments, and explain insurance coverage to patients.

Responsibilities include maintaining patient charts, delivering exceptional customer service, and assisting with treatment plan explanations. Cross-training in oral radiology and dental assisting may be available to the right candidate.