Dental Patient Access Registrar

SWLA Center for Health Services; Crowley (LA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Dental Patient Access Registrar to ensure a welcoming and efficient experience for patients. This entry-level role focuses on greeting patients, managing paperwork, and verifying insurance details while maintaining professionalism and confidentiality. The ideal candidate will possess strong customer service skills and a positive demeanor, contributing to a supportive clinic environment. Join a team that values your contributions and offers a comprehensive benefits package, including health insurance and retirement plans, in a dynamic healthcare setting.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement Plan

401(k) Matching

Paid Time Off

Sick Leave

Holidays

Employee Assistance Program

Qualifications

• High school diploma required; certification as Medical Office Assistant preferred.
• Must have prior experience in a medical or dental office setting.

Responsibilities

• Greet patients and visitors with excellent customer service.
• Enter and verify patient demographics and insurance information accurately.
• Handle co-pays and assist patients with check-in.

Skills

Customer Service

Insurance Verification

Attention to Detail

Professionalism

Education

High School Graduate

Certification as Medical Office Assistant

Experience in Medical/Dental Office

Job description

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Job Description

Job Title: Dental Patient Access Registrar

Department: Dental Front Desk

Supervised by: Site Operations Manager

Summary

The Patient Access Representative is responsible for greeting incoming patients and visitors with excellent customer service. This position requires distributing and collecting paperwork, entering accurate demographics and insurance information, collecting copayments, reviewing balances with billing staff, and offering sliding scale applications. The Site Operations Manager directly supervises this position.

Education, Training, and Experience

• High school graduate required.
• Certification as Medical Office Assistant and/or Medical Assistant.
• Previous experience in a medical or dental office setting required.
• Understanding of Medicare/Medicaid and insurance plans.
• Knowledge of insurance verification, eligibility, and payers.
• Confident, positive manner and appearance.
• Strong customer service experience.
• Ability to maintain professionalism under pressure.
• Employ correct grammatical English and legible handwriting for paperwork.

Job Responsibilities

• Greet patients and visitors professionally.
• Attend to all aspects of job requirements with attention to detail.
• Enter and verify patient demographics and insurance info accurately.
• Ensure timely patient arrivals.
• Handle co-pays and self-pay charges at the time of visit.
• Assist patients with check-in via kiosk and portal.
• Review daily payment postings for accuracy.
• Keep cash drawer secure and balanced.
• Attend staff meetings and educational activities.
• Maintain confidentiality and adhere to HIPAA regulations.
• Answer calls pleasantly and helpfully.
• Ensure all visitors sign in and wear visitor tags.
• Keep the area neat and organized.
• Scan patient documents on the same day.
• Perform other duties as assigned.

Benefits

We offer competitive pay and a benefits package including:

• Health, Dental, and Vision Insurance
• Retirement Plan and 401(k) Matching
• Paid Time Off, Sick Leave, and Holidays
• Employee Assistance Program

Schedule

Clinic hours are as follows:

• Monday - Friday: 8:00 am to 5:30 pm
• Friday: 8:00 am to 2:00 pm
• Saturday and Sunday: Closed

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Healthcare Provider
• Industries: Hospitals and Healthcare