Dental Operations Leader: Growth, Coaching & Compliance

PDS Health; Snellville (GA); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K

Paid time off

Tuition Reimbursement

Volunteer time off

Job summary

PDS Health is seeking an Operations Manager Trainee in Snellville, GA to lead the office team, monitor performance, and drive efficiency. You will learn our We Believe Behavioral Framework, recruit and train staff, and ensure daily operations align with company standards.

The role emphasizes leadership, coaching, and problem-solving across Front and Back Office teams, with opportunities to advance as you develop competency and contribute to patient experience and office success.

Qualifications

• High school diploma or equivalent required.
• Five or more years of related work experience in operational management.
• Valid driver’s license and automobile insurance; license verified at hire.
• Willingness to travel to multiple offices daily with reliable transportation.
• May substitute alternate transportation for travel needs.

Responsibilities

• Model company culture and values; promote PDS culture daily.
• Hire and retain right-fit team through training, supervision and coaching.
• Resolve staff and patient issues with timely, logical solutions.
• Implement the PDS Operational Model with consistency with Owner Dentist.
• Drive year-over-year revenue and profit growth.
• Manage expenses to meet monthly goals and budget.
• Ensure cash management and accounting compliance.
• Develop team and office protocols for efficient operations during manager absences.
• Provide leadership, coaching and mentoring to improve team performance.
• Maintain professional appearance and adherence to company policies.
• Report weekly to Regional Manager with goals and effectiveness of systems.

Skills

Results oriented

Team builder

Financial acumen

Operations leadership

Communication skills

Problem solving

Multitasking

Financial report analysis

Microsoft Office

Education

High school diploma or equivalent

Associate degree

Bachelor’s degree

Tools

Epic

1VU

BOX

Microsoft Office Suite

Job description

PDS Health is seeking an Operations Manager Trainee in Snellville, GA to lead the office team, monitor performance, and drive efficiency. You will learn our We Believe Behavioral Framework, recruit and train staff, and ensure daily operations align with company standards.

The role emphasizes leadership, coaching, and problem-solving across Front and Back Office teams, with opportunities to advance as you develop competency and contribute to patient experience and office success.