Dental Office Operations Manager — Lead, Optimize & Grow

Dentist in Bowie; Bowie (MD); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Paid gym membership

Year-end bonus

Base salary plus bonus

Continuing education paid for

Job summary

Dentist in Bowie is seeking an Office Manager who owns the numbers, the schedule, and the team, so doctors can spend their day delivering dentistry.

You will drive daily, weekly, and monthly targets for production and collections, hire and develop staff, manage insurance aging, and keep HIPAA/OSHA compliance while resolving patient concerns quickly and promoting a positive, compliant office culture.

Qualifications

• Two or more years managing a dental practice or healthcare office.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Ability to address team issues directly and promptly.

Responsibilities

• Own daily, weekly, and monthly targets for production, collections, and case acceptance; report on progress.
• Run the morning huddle and optimize the schedule to avoid holes and overbooked columns.
• Hire, train, schedule, and develop the admin and clinical support team.
• Keep claims, attachments, and accounts receivable current; chase aged balances.
• Address escalated patient concerns before they affect reviews.
• Ensure HIPAA, OSHA, and state regulatory compliance; maintain supporting records.

Skills

Practice management software

Insurance workflows

Dental reporting

Job description

Dentist in Bowie is looking for an Office Manager who owns the numbers, the schedule, and the team.

This is not a clerical role. You will hold the production and collection targets, run the morning huddle, hire and develop the front and back office, keep insurance aging under control, and make sure the doctors can spend their day doing dentistry.

You will have the authority to make decisions, and the expectation that you will make them.

What you'll do

• Own daily, weekly, and monthly production, collection, and case-acceptance targets, and report on them.
• Run the morning huddle and keep the schedule productive — no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances before they age further.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations — and keep the records that prove it.

What we're looking for

• Two or more years managing a dental practice, or comparable leadership in a healthcare office.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Willing to have the direct conversation with a team member on the day it is needed, not the week after.
• Numbers literacy: you can read a production report and say what should change on Monday.
• High moral and ethical standards that cannot be compromised under any circumstances.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Base salary plus a bonus tied to practice performance.
• Continuing education and management training paid for.