Dental Office Operations Lead - Growth, Metrics, & Team

Lawrenceville Dentistry; Lawrenceville (GA); Hybride; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership

Year-end bonus

Performance bonus

Education & training

Résumé du poste

Lawrenceville Dentistry is seeking an Office Manager who owns the numbers, the schedule, and the team. This is a leadership role, not clerical. You will drive production and collections targets, conduct the morning huddle, and hire and develop both front and back office staff.

You’ll ensure HIPAA/OSHA compliance and keep insurance aging in check so doctors can focus on dentistry. You will report on performance, optimize the schedule, and guide the team with integrity and clear decisions, backed

Qualifications

• Two or more years managing a dental practice or healthcare office leadership.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Ability to have direct conversations with team members when needed.
• Strong ethics and high moral standards.

Responsabilités

• Own daily, weekly, and monthly production, collection, and case-acceptance targets, and report on them.
• Run the morning huddle and keep the schedule productive — no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances before they age further.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations — and keep the records that prove it.

Connaissances

Numbers literacy

Practice management software

People leadership

Communication

Outils

Dental reporting software

Description du poste

Lawrenceville Dentistry is looking for an Office Manager who owns the numbers, the schedule, and the team.

This is not a clerical role. You will hold the production and collection targets, run the morning huddle, hire and develop the front and back office, keep insurance aging under control, and make sure the doctors can spend their day doing dentistry.

You will have the authority to make decisions, and the expectation that you will make them.

What you'll do

• Own daily, weekly, and monthly production, collection, and case-acceptance targets, and report on them.
• Run the morning huddle and keep the schedule productive — no holes, no overbooked columns.
• Hire, train, schedule, and develop the administrative and clinical support team.
• Keep claims, attachments, and accounts receivable current, and chase aged balances before they age further.
• Handle escalated patient concerns before they become reviews.
• Keep the practice compliant with HIPAA, OSHA, and state regulations — and keep the records that prove it.

What we're looking for

• Two or more years managing a dental practice, or comparable leadership in a healthcare office.
• Fluency in practice management software, insurance workflows, and dental reporting.
• Willing to have the direct conversation with a team member on the day it is needed, not the week after.
• Numbers literacy: you can read a production report and say what should change on Monday.
• High moral and ethical standards that cannot be compromised under any circumstances.

What we offer

• Competitive pay, reviewed annually and benchmarked above local market rates.
• Sign-on bonus and referral bonus.
• Paid time off.
• Health insurance coverage.
• Paid gym membership for you and your family.
• Year-end bonus for performance above target.
• Base salary plus a bonus tied to practice performance.
• Continuing education and management training paid for.