Dental Office Growth & Operations Leader

Benevis; Brooklyn Park (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Benevis is seeking a Practice Manager to lead operations for general dentistry, orthodontics, and expanded services at our Maryland office in the Brooklyn Park area. You will oversee daily office functions, manage staff, and partner with doctors to drive exceptional patient care and business performance.

You will analyze metrics with PowerBI, manage staffing, drive scheduling improvements, and ensure regulatory compliance in a fast-paced dental office environment.

Qualifications

• Minimum of 3 years of dental office experience.
• 1 year of dental office management preferred.
• High school or GED required; bachelor’s degree preferred.

Responsibilities

• Ensure the office provides high-quality and compassionate dental care to all patients, covering general dentistry, orthodontics, and additional services.
• Oversee daily office operations and manage all staff members.
• Manage processes and best practices to support scheduling and show rate expectations.
• Maintain the office's operational readiness, appearance, and presentation.
• Meet office performance, financial, and P&L goals, including patient forecasts and satisfaction metrics.
• Use PowerBI and financial analytics to make and support business decisions.
• Ensure adequate staffing by interviewing and selecting candidates to align with patient schedules.
• Foster team member satisfaction and retention through effective communication, recognition, teamwork, and employee relations practices.
• Identify training needs and implement initiatives to support staff development and meet company and individual objectives.
• Provide concierge style support to all specialty doctors and independent contractors to align with Expanded Services and Orthodontics program initiatives.
• Uphold the highest standards of integrity by complying with all government regulations and company policies.
• Track and monitor collections and follow up with patients as needed.
• Solicit referrals from patients post treatment while also tracking satisfaction with care provided

Skills

Dental office experience

Dental office management

Microsoft Office

Financial acumen

Team building and employee relations

Education

High school diploma or GED

Bachelor's degree preferred

Tools

PowerBI

Microsoft Office

Job description

Benevis is seeking a Practice Manager to lead operations for general dentistry, orthodontics, and expanded services at our Maryland office in the Brooklyn Park area. You will oversee daily office functions, manage staff, and partner with doctors to drive exceptional patient care and business performance.

You will analyze metrics with PowerBI, manage staffing, drive scheduling improvements, and ensure regulatory compliance in a fast-paced dental office environment.