Dental Office Operations Manager | HR & Compliance

Advanced Dental Center Inc; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

Advanced Dental Center Inc. in Louisville, KY is seeking an Office Manager to oversee daily operations at a location.

The role ensures staff meet metrics, maintains regulatory compliance, coordinates scheduling, and supports performance management. You will work with front office teams on billing, collections, and staff development, lead morning meetings, handle PTO decisions, and ensure equipment and supply ordering aligns with policy.

Qualifications

• Bachelor's degree in business management or related field or 5+ years related experience.
• Minimum of 3+ years of managerial experience.
• Knowledge of OSHA & HIPAA compliance standards.
• Excellent customer service and communication skills.
• Ability to multi-task and work effectively in a fast-paced environment.
• Must be well organized and have excellent computer skills.
• Must be able to thrive in a team-oriented environment.

Responsibilities

• Hire, interview and offer open positions.
• Plan weekly schedules for employees.
• Prepare, evaluate and present quarterly and annual performance evaluations.
• Handle employee write ups and dismissals, logging all documentation into the HRIS.
• Address staff queries regarding office standards.
• Address patient complaints and issues.
• Ensure OSHA, HIPAA and other regulatory compliance guidance.
• Lead morning meetings and participate in leadership discussions.
• Oversee revenue cycle activities including billing data accuracy and pre-authorizations.
• Approve or deny PTO requests per Advanced Dental Center policies.
• Audit employee timesheets and manage equipment and supply ordering.

Skills

Customer service

Communication skills

Verbal communication

Written communication

Multi-tasking

Organization

Computer skills

Teamwork

Education

Bachelor's degree in business management or related field

5+ years related managerial experience

Job description

Advanced Dental Center Inc. in Louisville, KY is seeking an Office Manager to oversee daily operations at a location.

The role ensures staff meet metrics, maintains regulatory compliance, coordinates scheduling, and supports performance management. You will work with front office teams on billing, collections, and staff development, lead morning meetings, handle PTO decisions, and ensure equipment and supply ordering aligns with policy.