Dental Office Operations Manager

RiseMe; Louisville (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Advanced Dental Center is seeking an Office Manager to oversee daily operations at a ADC location, ensuring staff meet goals and compliance requirements. The role reports to the operations manager and involves staffing, scheduling, performance reviews, and HR system logging.

The position requires a bachelor’s degree in business management or 5+ years of related experience, plus at least 3 years of managerial experience and strong OSHA/HIPAA knowledge.

Qualifications

• Bachelor's degree in business management or related field is required, or 5+ years related experience.
• Minimum 3+ years of managerial experience.
• Knowledge of OSHA & HIPAA compliance standards.
• Must provide high level of customer service.
• Excellent verbal and written communication skills.

Responsibilities

• Oversee daily operations at a dental office location.
• Hire, interview, and onboard new staff.
• Plan weekly schedules for employees and manage PTO approvals.
• Evaluate and present employee performance evaluations quarterly and annually.
• Maintain HR records and auditorily log documentation in HRIS.
• Address office standards questions and patient concerns.
• Ensure OSHA, HIPAA and regulatory compliance.
• Lead team meetings and coordinate employee training.
• Manage revenue cycle tasks including billing and collections.
• Pull KPI, budgeting and daily goal reports as needed.
• Ensure timely invoicing and supplier ordering.
• Onboard new hires and maintain safety checks and logs.

Skills

Customer service

Verbal communication

Written communication

Multi-tasking

Organization

Education

Bachelor's degree in business management or related field

Tools

Microsoft Office

Job description

Advanced Dental Center is seeking an Office Manager to oversee daily operations at a ADC location, ensuring staff meet goals and compliance requirements. The role reports to the operations manager and involves staffing, scheduling, performance reviews, and HR system logging.

The position requires a bachelor’s degree in business management or 5+ years of related experience, plus at least 3 years of managerial experience and strong OSHA/HIPAA knowledge.