Dental Office Operations Lead: Front Desk & Patient Care

aspendental; Ashland (KY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Continuous learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as an Operations Lead, to lead daily front office duties and participate in an eight-week training program to succeed in the role.

In this position you will provide superior patient service, work with the dental team on treatment options, verify insurance payments, supervise non-clinical staff, and help coordinate scheduling and data-driven practice improvements.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; leverage data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as an Operations Lead, to lead daily front office duties and participate in an eight-week training program to succeed in the role.

In this position you will provide superior patient service, work with the dental team on treatment options, verify insurance payments, supervise non-clinical staff, and help coordinate scheduling and data-driven practice improvements.