Dental Office Operations Lead: Front Desk & Admin

aspendental; Port Arthur (TX); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental benefits

Vision benefits

401(k) with match

Career development

Collaborative culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead front office operations and ensure smooth patient flow. This full-time role reports to the Manager and includes an eight-week training program to prepare you for success in coordinating patient care and administrative duties.

You will supervise non-clinical staff, manage scheduling, verify insurance payments, and support treatment options while upholding regulatory standards and company policies.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to lead front office operations and ensure smooth patient flow. This full-time role reports to the Manager and includes an eight-week training program to prepare you for success in coordinating patient care and administrative duties.

You will supervise non-clinical staff, manage scheduling, verify insurance payments, and support treatment options while upholding regulatory standards and company policies.