Dental Office Operations Lead — Patient Care & Scheduling

aspendental; Lancaster (OH); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401(k) with match

Career development

Learning via TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as an Operations Lead. The role focuses on delivering outstanding patient service, supervising non-clinical staff, and coordinating scheduling and insurance processes to ensure smooth daily operations in a busy dental practice.

Join a team that emphasizes training, growth, and a supportive culture, with competitive compensation and a commitment to community service.

Qualifications

• Minimum high school diploma; college degree preferred.
• Strong communication and interpersonal skills required.
• Analytical thinking and data-driven approach valued.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of non-clinical staff under Manager guidance.
• Review data to evaluate practice impact and performance.
• Oversee scheduling and confirm patient appointments.
• Verify payments, deposits, and credit card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organized

Interpersonal skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as an Operations Lead. The role focuses on delivering outstanding patient service, supervising non-clinical staff, and coordinating scheduling and insurance processes to ensure smooth daily operations in a busy dental practice.

Join a team that emphasizes training, growth, and a supportive culture, with competitive compensation and a commitment to community service.