Dental Office Ops Lead - Flexible Scheduling & Growth

Aspen Dental; Wareham (MA); On-site; USD 63,039,000 - 71,635,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Team culture

TAG U training

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to oversee daily front-office tasks and support patient care. You'll begin with an eight-week training program and report to the Manager.

You will supervise non-clinical staff, manage scheduling, and assist with insurance verifications and collections, while delivering high levels of patient service in a collaborative environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking with data-driven mindset.
• Organized and detail oriented.

Responsibilities

• Perform daily front office tasks under the Manager and support patient interactions to build trust and loyalty.
• Participate in an eight-week training program to succeed in the role.
• Provide superior patient service with compassionate care and adherence to policies and regulations.
• Collaborate with dental team to ensure exceptional patient care and flow.
• Consult with patients on treatment options, verify insurance payments and collections.
• Under Manager guidance, supervise non-clinical staff and priorities.
• Review daily data to evaluate practice impact and efficiency.
• Oversee scheduling and confirm patient appointments; verify payments and deposits.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Detail oriented

Education

High school diploma

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, called an Operations Lead, to oversee daily front-office tasks and support patient care. You'll begin with an eight-week training program and report to the Manager.

You will supervise non-clinical staff, manage scheduling, and assist with insurance verifications and collections, while delivering high levels of patient service in a collaborative environment.