Dental Front Office Operations Lead (Flexible Schedule)

Aspen Dental; Antioch (CA); On-site; USD 63,039,000 - 68,770,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, an Operations Lead, to support daily front office operations and ensure a positive patient experience. You will report to the Manager and participate in an eight-week training program to set you up for success.

You’ll oversee scheduling, insurance payment verification, and the non-clinical team, contributing to a collaborative, growth-oriented culture within a busy dental practice.

Qualifications

• High school diploma or equivalent required; college degree preferred
• Strong communication and interpersonal skills
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Strong communication and interpersonal

Analytical thinking

Organized and detail oriented

Leverage data

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, an Operations Lead, to support daily front office operations and ensure a positive patient experience. You will report to the Manager and participate in an eight-week training program to set you up for success.

You’ll oversee scheduling, insurance payment verification, and the non-clinical team, contributing to a collaborative, growth-oriented culture within a busy dental practice.