Dental Office Operations Lead – Front Desk Manager

aspendental; Brooklyn Center (MN); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k) with match

TAG U learning

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee daily front office operations and support patient experiences. You will participate in an eight-week training program to prepare you for success in this role and report to the Manager.

The position offers a comprehensive benefits package and opportunities for growth within a world-class dental service organization. Responsibilities include coordinating patient scheduling, counseling on treatment options, and

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrated analytical thinking and attention to detail.

Responsibilities

• Provide superior patient service with compassion and care in line with patient needs and policies.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments and collections.
• Under Manager direction, supervise daily non-clinical team tasks and priorities.
• Review day-to-day data to evaluate practice impact.
• Oversee scheduling and confirmations of patient appointments.
• Verify insurance payments, collections, deposits, and credit card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager (Operations Lead) to oversee daily front office operations and support patient experiences. You will participate in an eight-week training program to prepare you for success in this role and report to the Manager.

The position offers a comprehensive benefits package and opportunities for growth within a world-class dental service organization. Responsibilities include coordinating patient scheduling, counseling on treatment options, and