Dental Office Operations Lead | Front Desk & Team Leadership

TAG - The Aspen Group; Livonia (MI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Livonia, MI. You will report to the Manager, perform daily front office duties, and complete an eight-week training program to prepare for success.

You’ll oversee patient services, insurance verification, scheduling, and coordination with the clinical team to ensure high-quality care and patient satisfaction. This role offers benefits and opportunities for growth within a supportive culture.

Qualifications

• Strong communication and interpersonal skills required.
• Analytical thinking with data-driven approach.
• Organized and detail oriented with ability to manage priorities.

Responsibilities

• Provide superior patient service with compassion and care.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily non-clinical team tasks under the Manager.
• Review daily data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, deposits and card processing.
• Perform additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organization

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Livonia, MI. You will report to the Manager, perform daily front office duties, and complete an eight-week training program to prepare for success.

You’ll oversee patient services, insurance verification, scheduling, and coordination with the clinical team to ensure high-quality care and patient satisfaction. This role offers benefits and opportunities for growth within a supportive culture.