Dental Office Operations Lead | Flexible Scheduling

0511 VSK NOVI LLC; Novi (MI); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Benefits package

Career development

Supportive culture

TAG U learning

Job summary

Aspen Dental, a world-class dental service organization, is seeking an Assistant Dental Office Manager (Operations Lead) in Novi, MI for a full-time role that reports to the Manager and drives efficient front-office operations and a positive patient experience.

The role includes an eight-week training program, opportunities to impact patient care, and a competitive hourly pay range of $21–$24 with a comprehensive benefits package.

Qualifications

• Strong communication and interpersonal skills; ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Report to the Manager and perform daily front office tasks to help create lasting impressions and build trust with patients.
• Participate in an eight-week training program to succeed in your role.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental, a world-class dental service organization, is seeking an Assistant Dental Office Manager (Operations Lead) in Novi, MI for a full-time role that reports to the Manager and drives efficient front-office operations and a positive patient experience.

The role includes an eight-week training program, opportunities to impact patient care, and a competitive hourly pay range of $21–$24 with a comprehensive benefits package.