Dental Office Operations Lead: Front Desk & Admin

Aspen Dental; Stafford (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health & vision benefits

401(k) with match

Career development

Supportive culture

TAG U learning

Job summary

Aspen Dental in the United States is hiring an Assistant Dental Office Manager (Operations Lead) to supervise daily front office tasks, greet patients, and help build trust. You’ll complete an eight-week training program to succeed in your role.

Key duties include delivering outstanding patient service, coordinating with the dental team on options, verifying insurance, overseeing scheduling, and supporting non-clinical staff under the Manager.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with patients of diverse backgrounds.
• Analytical thinking and data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organizational skills

Education

High School Diploma

College degree preferred

Job description

Aspen Dental in the United States is hiring an Assistant Dental Office Manager (Operations Lead) to supervise daily front office tasks, greet patients, and help build trust. You’ll complete an eight-week training program to succeed in your role.

Key duties include delivering outstanding patient service, coordinating with the dental team on options, verifying insurance, overseeing scheduling, and supporting non-clinical staff under the Manager.