Dental Office Operations Lead | Front Desk & Team Lead

Aspen Dental; Pensacola (FL); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and 401(k)

Career development

Training through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Pensacola, FL. This full-time role involves leading front-office tasks, supervising non-clinical staff, and delivering outstanding patient service.

You will participate in eight-week training, coordinate scheduling, verify insurances, and support the dental team to ensure high-quality care and smooth daily operations. Competitive benefits and growth opportunities are offered.

Qualifications

• Excellent communication and interpersonal skills for patient interactions.
• Analytical mindset with data-driven approach.
• Organized, detail-oriented, and able to manage multiple tasks.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs and policies.
• Work collaboratively with the dental team to provide exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections, ensuring quality of care.
• Under the Manager, supervise daily tasks of the non-clinical team.
• Review data day-to-day to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, and nightly deposits/credit card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized & detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) in Pensacola, FL. This full-time role involves leading front-office tasks, supervising non-clinical staff, and delivering outstanding patient service.

You will participate in eight-week training, coordinate scheduling, verify insurances, and support the dental team to ensure high-quality care and smooth daily operations. Competitive benefits and growth opportunities are offered.