Dental Office Operations Lead | Flexible Scheduling & Benefits

Aspen Dental; Panama City (FL); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development

Culture of collaboration and learning

TAG U training

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee non-clinical operations, support patient services, and supervise front-d desk activities in a Florida location.

The role includes coordinating scheduling, verifying insurance payments, and driving data-informed decisions to improve practice performance. A strong focus on communication and organization is essential for success.

Qualifications

• Provide superior patient service with compassion and care in accordance with patient needs and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options, verify insurance payments.
• Under Manager, supervise non-clinical team tasks.
• Review data to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments and daily deposits.
• Additional tasks assigned by the Manager.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager (Operations Lead) to oversee non-clinical operations, support patient services, and supervise front-d desk activities in a Florida location.

The role includes coordinating scheduling, verifying insurance payments, and driving data-informed decisions to improve practice performance. A strong focus on communication and organization is essential for success.