Dental Office Operations Lead — Front Desk & Patient Care

Aspen Dental; Chillicothe (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Growth opportunities

TAG U learning

Job summary

Aspen Dental, a world-class dental service organization, is hiring an Assistant Dental Office Manager (Operations Lead). You will report to the Manager and handle daily front office tasks to create lasting impressions with patients, participating in an eight-week training program.

The role offers full-time hours, competitive pay of $17–$20 per hour, and a benefits package including PTO, health, dental, vision, and 401(k) with match, plus growth opportunities and TAG U learning.

Qualifications

• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care while following policies, procedures, and regulations.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise daily tasks of the non-clinical team under the Manager.
• Review data daily to evaluate impact on the practice.
• Oversee scheduling and patient appointment confirmations.
• Verify insurance payments, collections, deposits and credit card processing.
• Handle additional tasks as assigned by the Manager.

Skills

Communication skills

Analytical thinking

Organized, detail-oriented

Education

High school diploma or equivalent; college degree preferred

Job description

Aspen Dental, a world-class dental service organization, is hiring an Assistant Dental Office Manager (Operations Lead). You will report to the Manager and handle daily front office tasks to create lasting impressions with patients, participating in an eight-week training program.

The role offers full-time hours, competitive pay of $17–$20 per hour, and a benefits package including PTO, health, dental, vision, and 401(k) with match, plus growth opportunities and TAG U learning.