Dental Office Operations Lead - Front Desk & Admin

WellNow Urgent Care; Owatonna (MN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

PTO & Benefits

Career development

Culture of collaboration

TAG U Training

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, branded as Operations Lead, to report to the Manager and manage daily front office tasks, helping create lasting impressions and patient trust. An eight-week training program will prepare you to succeed in the role.

You will deliver superior patient service, collaborate with the dental team, discuss treatment options, verify insurance payments, and supervise non-clinical staff under the Manager.

Qualifications

• High school diploma or equivalent; college degree preferred
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data
• Organized and detail oriented

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organized

Education

High School Diploma or GED

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, branded as Operations Lead, to report to the Manager and manage daily front office tasks, helping create lasting impressions and patient trust. An eight-week training program will prepare you to succeed in the role.

You will deliver superior patient service, collaborate with the dental team, discuss treatment options, verify insurance payments, and supervise non-clinical staff under the Manager.