Dental Office Operations Lead | Flexible Scheduling

aspendental; City of Hudson (NY); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as an Operations Lead, to join our team. The role focuses on delivering high-quality patient care, supervising non-clinical staff, and optimizing daily office operations.

You will work with a dental team to ensure smooth scheduling, accurate insurance processing, and exceptional patient experiences, while supporting operational goals and maintaining compliance with regulations.

Qualifications

• Strong communication and interpersonal skills.
• Analytical thinking with data-driven mindset.
• Organized and detail oriented, able to manage multiple tasks.

Responsibilities

• Provide superior patient service with compassion and care in accordance with policies and standards.
• Work collaboratively with dental team to deliver exceptional patient care.
• Consult with patients on treatment options, verify insurance payments and collections.
• Under Manager direction, supervise daily tasks and priorities of non-clinical team.
• Review data to evaluate impact on the practice.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, deposits and card processing.
• Perform any additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organized and detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to as an Operations Lead, to join our team. The role focuses on delivering high-quality patient care, supervising non-clinical staff, and optimizing daily office operations.

You will work with a dental team to ensure smooth scheduling, accurate insurance processing, and exceptional patient experiences, while supporting operational goals and maintaining compliance with regulations.