Dental Office Operations Lead — Flexible Scheduling

0065 JOHN W. IHNEN, DMD, LLC; Pikeville, Aspen (KY, CO); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental

Vision

401(k) with match

Career development

Team culture

TAG U learning

Job summary

Aspen Dental in the United States is hiring an Assistant Dental Office Manager, which Aspen Dental calls an Operations Lead, to lead the non-clinical team and ensure smooth daily operations.

You will supervise scheduling, verify insurance payments, and consult with patients on treatment options, while maintaining high-quality patient care and compliance with policies. This full-time role offers training and growth opportunities across the network.

Qualifications

• Excellent communication and interpersonal abilities with patients and team members.
• Analytical thinking with attention to data and process improvements.
• Strong organizational skills and detail-oriented approach.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team
• Review data day to day to evaluate the impact on the practice
• Oversee scheduling and confirming patient appointments
• Verify insurance payment, collection, balance nightly deposits and credit card processing
• Additional tasks assigned by the Manager

Skills

Communication

Interpersonal skills

Analytical thinking

Organizational skills

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental in the United States is hiring an Assistant Dental Office Manager, which Aspen Dental calls an Operations Lead, to lead the non-clinical team and ensure smooth daily operations.

You will supervise scheduling, verify insurance payments, and consult with patients on treatment options, while maintaining high-quality patient care and compliance with policies. This full-time role offers training and growth opportunities across the network.