Dental Office Operations Lead - Flexible Schedule

Aspen Dental; Livonia (MI); On-site; USD 60,174,000 - 68,770,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, 401(k) with 5%

Career development

Supportive culture

Free learning through TAG U

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as Operations Lead, to join our team in a full-time capacity in Livonia, MI. You will supervise non-clinical staff, manage daily tasks, and coordinate patient scheduling while ensuring accurate insurance processing and high-quality patient care.

We offer competitive compensation of $21-$24 per hour, a generous benefits package including health/dental/vision and a 401(k) match, plus opportunities for career

Qualifications

• High school diploma or equivalent.
• College degree preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Detail oriented

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as Operations Lead, to join our team in a full-time capacity in Livonia, MI. You will supervise non-clinical staff, manage daily tasks, and coordinate patient scheduling while ensuring accurate insurance processing and high-quality patient care.

We offer competitive compensation of $21-$24 per hour, a generous benefits package including health/dental/vision and a 401(k) match, plus opportunities for career