Dental Office Operations Lead | Flexible Hours & Growth

Aspen Dental; Lancaster (OH); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

PTO

401(k) with match

Career development

Team culture

TAG U learning

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to support daily front office tasks and supervise non-clinical staff. You will begin with an eight-week training program to set you up for success.

You will provide patient service, verify insurance, schedule appointments, and collaborate with the dental team to ensure high-quality care while upholding company policies and standards.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills with patients.
• Demonstrate analytical thinking and data use.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care per policies and standards.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under Manager, supervise daily non-clinical tasks.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance deposits, and credit card processing.
• Handle additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Data-driven

Organized

Attention to detail

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to support daily front office tasks and supervise non-clinical staff. You will begin with an eight-week training program to set you up for success.

You will provide patient service, verify insurance, schedule appointments, and collaborate with the dental team to ensure high-quality care while upholding company policies and standards.