Dental Office Operations Lead - Flexible Schedule & Growth

Aspen Dental; Lebanon (TN); On-site; USD 42,000 - 47,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Collaborative culture

Learning program

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as an Operations Lead, in the United States. This full-time role supports clinical and non-clinical teams while delivering high-quality patient care and efficient practice operations.

You will supervise daily tasks, oversee scheduling and billing, verify insurance payments, and help drive data-informed decisions to improve performance.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice.
• Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication

Interpersonal skills

Analytical thinking

Organization

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, referred to internally as an Operations Lead, in the United States. This full-time role supports clinical and non-clinical teams while delivering high-quality patient care and efficient practice operations.

You will supervise daily tasks, oversee scheduling and billing, verify insurance payments, and help drive data-informed decisions to improve performance.