Dental Office Operations Lead — Flexible Hours & Growth

Aspen Dental; Arden (DE); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development

Job summary

Aspen Dental is hiring an Assistant Dental Office Manager, an Operations Lead who will report to the Manager and handle daily front office tasks to create lasting impressions and trust with patients. An eight-week training program is provided to help you succeed in the role.

You will supervise non-clinical staff, verify insurance payments, and support scheduling while delivering high-quality patient care in a collaborative dental team environment.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Demonstrate analytical thinking; place a premium on leveraging data.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Work collaboratively with other members of the dental team to provide exceptional patient care.
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care.
• Under the direction of the Manager, supervise and reinforce the daily tasks and priorities of the non-clinical team.
• Review data day to day to evaluate the impact on the practice. Oversee scheduling and confirming patient appointments.
• Verify insurance payment, collection, balance nightly deposits and credit card processing.
• Additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organization and detail orientation

Education

High School Diploma

College degree preferred

Job description

Aspen Dental is hiring an Assistant Dental Office Manager, an Operations Lead who will report to the Manager and handle daily front office tasks to create lasting impressions and trust with patients. An eight-week training program is provided to help you succeed in the role.

You will supervise non-clinical staff, verify insurance payments, and support scheduling while delivering high-quality patient care in a collaborative dental team environment.