Dental Office Operations Lead — Assistant Manager

Aspen Dental; Terryville (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with match

Career development

Job summary

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to oversee daily front office tasks and help build trust with patients. You will begin with an eight-week training program and report to the Office Manager.

You’ll provide patient service with compassion, work with the dental team to deliver quality care, verify insurance and payments, supervise non-clinical staff, manage scheduling, and monitor practice data to improve performance.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills.
• Analytical thinking and data-driven approach.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care per policies, regulations and board standards.
• Collaborate with dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Supervise non-clinical staff under the Manager’s direction.
• Review data daily to evaluate overall practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, balance deposits, and credit card processing.
• Perform any additional tasks assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking an Assistant Dental Office Manager, called an Operations Lead, to oversee daily front office tasks and help build trust with patients. You will begin with an eight-week training program and report to the Office Manager.

You’ll provide patient service with compassion, work with the dental team to deliver quality care, verify insurance and payments, supervise non-clinical staff, manage scheduling, and monitor practice data to improve performance.