Dental Office Operations Lead

WellNow Urgent Care; Medina (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision, and 401(k)

Career development opportunities

Supportive culture

Free continuous learning through TAG U

Job summary

Aspen Dental seeks an Assistant Dental Office Manager (Operations Lead) to join our team. You will report to the Manager and perform daily front office tasks, delivering exceptional patient service and building trust with patients.

The role includes an eight-week training program, collaboration with the dental team, insurance verification and billing, scheduling, and overseeing non-clinical staff. We offer a comprehensive benefits package and opportunities for career growth.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Strong communication and interpersonal skills to build rapport.
• Demonstrate analytical thinking; leverage data for decisions.
• Organized and detail oriented.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, policies and regulations.
• Work with the dental team to deliver exceptional patient care.
• Consult with patients on treatment options and verify insurance payments.
• Under the Manager, supervise daily non-clinical tasks.
• Review data daily to evaluate practice impact.
• Oversee scheduling and confirm patient appointments.
• Verify insurance payments, collections, deposits and card processing.
• Additional tasks assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Organized

Education

High school diploma or equivalent

College degree preferred

Job description

Aspen Dental seeks an Assistant Dental Office Manager (Operations Lead) to join our team. You will report to the Manager and perform daily front office tasks, delivering exceptional patient service and building trust with patients.

The role includes an eight-week training program, collaboration with the dental team, insurance verification and billing, scheduling, and overseeing non-clinical staff. We offer a comprehensive benefits package and opportunities for career growth.