Dental Office Manager: Patient Experience & Practice Growth

Sonrava Health; Austin (TX); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Healthcare Benefits (Medical, Dental,

Paid time Off

401(k)

Employee Assistance Program

Job summary

Western Dental Services, Inc. is seeking a Dental Office Manager to lead daily office operations in Austin, TX.

You will support doctors and staff to deliver an exceptional patient experience while optimizing workflow and financial performance. Responsibilities include coordinating patient education, ensuring insurance verification and payments, managing team performance, and leading local marketing efforts.

Qualifications

• Minimum of high school diploma or equivalent required; bachelor’s degree preferred
• 2+ years of leadership/management experience, dental experience preferred
• Strong communication and customer service skills to deliver an exceptional experience
• Proven leadership abilities, relationship building skills and team motivation
• Excellent multi-tasking and organizational skills

Responsibilities

• Deliver an exceptional patient experience by addressing patient concerns and education of treatment options, verification of insurance, collection of payment
• Regular review of business results, profit and loss management, creation of strategies and plans to improve business performance
• Work in collaboration with providers and office staff to ensure priorities and work assignments are communicated regularly
• Lead strategic local marketing initiatives that help drive brand awareness and new patient growth
• Ensure compliance with health and safety regulations
• Travel as needed for training and to perform job functions

Skills

Leadership/Management

Communication

Customer Service

Multi-tasking

Organizational Skills

Team Motivation

Education

High school diploma or equivalent

Bachelor’s degree preferred

Job description

Western Dental Services, Inc. is seeking a Dental Office Manager to lead daily office operations in Austin, TX.

You will support doctors and staff to deliver an exceptional patient experience while optimizing workflow and financial performance. Responsibilities include coordinating patient education, ensuring insurance verification and payments, managing team performance, and leading local marketing efforts.